FAQs

 Where is this service available?

We provide home delivery service to residents in North Raleigh, Brier Creek, Greater Cameron Village, North Hills and Wake Forest.  We deliver as far south as downtown Raleigh and as far north as highway 98.  We also provide delivery service to businesses in RTP.

 

 How much is the delivery fee?

For orders of $29.95 and above, there is no delivery fee in Raleigh!  We charge $3.95 for orders under $29.95, and we charge $4.95 for delivery to Wake Forest.

 

Do I have to order each week?

No, there is currently no minimum or weekly commitment. Of course, we’d like for you to order each week, because we don’t want you to miss one yummy bite, but it’s your choice!

 

When can I place my order and when will my meals be delivered?

Any time! Orders must be placed by Thursday at midnight for delivery the following week. Remember, you don't need to wait until the last minute to place your order. :)

We deliver to your home or office on Tuesday, typically between 12pm-5:30pm. After you place your order, you will receive a delivery reminder with more specifics.

 

 How do I reheat the food?

Our meals and sides come in microwave oven-ready packaging with specific instructions for each individual meal. 

Typically, the food takes 3-4 minutes in the microwave to reheat.  We recommend using only 50% power - reducing the power level helps ensure your proteins are moist and succulent, not “rubbery” from overcooking.  You can also transfer to an oven safe dish and heat for about 30 minutes in a 350* oven.

 

What is a serving?

We use the American Heart Association (AHA) guidelines for each serving with the exception of proteins. AHA recommends 2-3 ounces - our servings include 5-6 ounces of protein. 

Grains: 1 slice of bread, 1 ounce of ready-to-eat cereal, 1/2 cup of cooked cereal, rice or pasta (about the size of a 1/2 baseball).

Vegetables: 1 cup of raw leafy vegetables (about the size of a small fist), 1/2 cup of other vegetables or 1/2 cup of vegetable juice., 1/2 cup cooked dry beans.

Fruits: 1 medium fruit (medium is defined as the size of a baseball); 1/2 cup chopped or cooked fruit; or 1/2 cup juice.

 

How long will the meals stay fresh?

Our meals last up to 5 days in the refrigerator, or can be frozen for up to 2 months. If you freeze a meal, simply allow it to defrost in the refrigerator before reheating. 

  

Where is the food prepared?

We prepare your meals at The Kitchen Archive- a certified food production facility located in downtown Raleigh. We’re there each Monday, prepping, cooking, portioning, washing dishes – all for you! 

 

Do you have a referral program?

Yes! Please tell your family, friends, neighbors and co-workers about Tastefully Served. When they place their first order, ask them to put your name in the Additional Comments section on the Cart page and to thank you, we will give you a $10.00 credit on your next order. 

 

What if I have another question that isn't addressed in these FAQs?

Please shoot us an email at info@tastefully-served.com